FAQ | WGAY Gesucht - for a colorful life together
WGAY Gesucht

FAQ


We will not give you any information about particular ads on WGAY Gesucht. Requests of this kind will not be answered. For any further details about an ad on WGAY Gesucht, please get in touch with the advertiser directly by using the „Contact“ button at the end of the ad.

Where do I get help in reference to the usage of WGAY Gesucht?

For matters regarding marketing, sales, media, data protection and law, please send an E-Mail to: kontakt@wgay-gesucht.de.

For technical issues and problems with the usage of the website, please contact: tech@wgay-gesucht.de.

Do I have to pay for the service of WGAY Gesucht?

As a private user, our service is free of charge. For any commercial use of WGAY Gesucht, please contact:
kontakt@wgay-gesucht.de.

More general information can be found in our GTC.

How can I delete my account?

Follow this link to deactivate your account. To remove your account completely from the database, please send an email to: kontakt@wgay-gesucht.de.

What can I do if I have forgotten my password?

If you cannot remember your password, please use the link Forgotten Password. We will send an email to your registered email address with a link to set a new password. Please also check your spam folder.

How can I deactivate my search request?

The “delete” button can be found under the menu point search requests within your account.

How can I deactivate/activate, or edit my ad, add photos, or delete it completely?

When you click on "Your Ads" in your account, you can find the managing buttons underneath each ad: Those help you to deactivate/activate or edit your ad, as well as add photos or remove it completely from the database.

Why is my uploaded photo not being displayed?

Please do note that you can only upload photos with the image format .jpeg/jpg, .gif, .png and with a maximum size of 5 MB.

To use all functionality of our site, you must have cookies and JavaScript enabled in your browser.

Where can I find the forum rules?

You can find our forum rules on the following link.